We have a 10-day exchange rule. The receipt/proof of purchase is to be submitted with the purchased product is to be unused and in the original packaging. We cannot cash refund anything sold both at the store and online. You would receive an electronic credit voucher to use within 6 months.
*Factory defaulted products
*Purchased a wrong size
*Health and Personal Care items
*Products purchased during Sales and Promotions
How does this work?
An e-mail is to be sent to firstname.lastname@example.org. A brief description of what is the case with a picture of both the item and the receipt is to be attached. A response would be given within 5 working days.